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Welcome to the UK's Premier Hot Tub Movers, Maintenance & Repair Experts.
Call us now on 07726 713103.
Why Choose South Coast Hot Tubs?
1) Experience and Expertise: At South Coast Hot Tubs, our dedicated team brings over 40 years of collective experience to the hot tub industry, enabling us to expertly handle repairs across various brands. 2) Comprehensive Services: We go beyond mere repairs. South Coast Hot Tubs offers a holistic solution for all your hot tub needs, encompassing maintenance, installation, disposal, and the provision of top-quality accessories and chemicals. 3) Market Void Fulfillment: Founded to address a market void, we specialize in servicing and repairing all hot tub brands, extending our valuable services to customers whose warranties have expired or who are not having warranties honoured effectively. 4) Core Values: Guided by principles of integrity, honesty, and fairness, South Coast Hot Tubs instills confidence through a commitment to ethical business practices. 5) Customer-Centric Approach: Our emphasis on exceptional customer support and a flexible schedule commitment ensures a positive and personalized experience for every customer. 6) Transparency and Diligence: Priding ourselves on transparency, efficiency, and diligence, South Coast Hot Tubs is dedicated to delivering services of the highest quality. 7) Quality Assurance: Count on us for quality assurance. We exclusively sell the highest quality chemicals, covers, filters, and parts sourced globally, ensuring excellence in every product. 8) Positive Customer Reviews: Our track record of customer satisfaction is reflected in brilliant Google reviews, adding credibility to our commitment to providing exceptional services.
What Hot Tubs DO We Repair?
We specialise in the repair of a wide variety of Spa and Hot Tub brands, including but not limited to Alpine, American Spas, Arctic Spas, Artesian, Beachcomber, Bullfrog Spas, CalSpas, Caldera Spas, Catalina, Chinese Spas (unbranded), Coast, Cove, Dimension 1, Dynasty Spas, Elite Spas, Emerald Spas, Freeflow, Garden Leisure, Grecian Spas, Hawkeye Spas, Hot Spot Spas, Hot Springs, Hydropool, Hydro-Spa, Infinity Spas, Islander Spas, Jacuzzi, LA Spas, Leisurerite, Marquis Spas, Master Spas, Nordic Hot Tubs, Passion, PDC Spas, Pinnacle Spas, QCA Spas, Saratoga, Signature Spas, Spaform, Strong Spas, Sunbelt, Sundance, Sunrise, ThermoSpas, Viking Spas, Vita Spas, Waterway, Wellis, X-2000 Spas, Yukon Spas, Zeplin Spas, and many others.
What Hot Tubs DON'T We Repair?
As a rule we don't repair inflatable spas. We do however offer refresh services on them as part of maintaining them.
What Will It Cost Me To Repair My Hot Tub?
i) Call Out Charge and Mileage:
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Standard Callout Fee: £95 + VAT
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Comprises 1 hour of diagnosis/labour, free of charge.
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Encompasses travel to and from the customer.
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In the event of lacking necessary parts, subsequent travel is also covered.
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Additional Mileage Charge: £1 per mile + VAT beyond a 50-mile round trip from BH8, Bournemouth.
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This fee will be applied to any additional visits.
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ii) Repair Area:
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Repairs are generally only conducted within Dorset, Hampshire, and Wiltshire.
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The standard service area typically extends up to a 100-mile max round trip, with exceptions available upon discussion.
iii) Labour Rate:
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Labour Rate: £65 per hour + VAT
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Charges are rounded to the nearest quarter-hour after the initial call out fee + free first hour of labour.
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iv) After Diagnosis:
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An estimate for additional labour and a comprehensive quote for parts will be presented, unless addressing intermittent or multiple failures. We always try to give open and transparent feedback so you never find yourself ignorant of potential costs.
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For larger projects such as retrofits and heat pumps, whole job pricing is available upon request.
We hope this structured breakdown ensures a transparent and professional presentation of our pricing details, we wish to fostering clarity and understanding for you. If you have any questions, please get in touch.
Help Identifying Common Hot Tub Faults.
1) Heating Problems: Inadequate heating or failure to reach desired temperature. Heater element issues, including corrosion or burnout. 2) Water Quality Issues: Cloudy or discolored water. Unpleasant odors or foaming. 3) Leaks: Cracked pipes, loose fittings, or damaged seals leading to water leakage. 4) Pump Failures: Inconsistent water circulation. Strange noises from the pump. 5) Control Panel Malfunctions: Error messages on the display. Buttons or functions not responding. 6) Jets Not Functioning: Weak or uneven jet performance. Jets not turning on or off. 7) Tripping Circuit Breaker: Electrical issues leading to the circuit breaker tripping. 8) Lid or Cover Issues: Damaged or heavy covers. Hinges or locking mechanisms not working properly. 9) Filter Problems: Clogged or dirty filters affecting water flow. Issues with the filter housing. 10) Ozone Generator Faults: Ozone not being produced. Unusual smells coming from the ozone system. 11) Sensor Errors: Faulty temperature sensors. Incorrect readings on the control panel.
Help Identifying Common Error Codes.
1. OH or OHH: Overheating. Possible Causes: Insufficient water flow, high ambient temperature, or a malfunctioning temperature sensor. 2. FLO or FL1: Flow Issue. Possible Causes: Low water flow, clogged filter, or an issue with the circulation pump. 3. DRY or DRY1: Insufficient Water in Heater. Possible Causes: Low water level, improper water circulation, or a malfunctioning pressure switch. 4. HFL or HL: High Limit Fault. Possible Causes: Water temperature exceeds the high limit, often due to poor water flow or a malfunctioning thermostat. 5. Sn or SNS: Sensors Out of Balance. Possible Causes: Temperature sensors reading different values, indicating a potential sensor malfunction. 6. LF: Persistent Low Flow. Possible Causes: Similar to FLO, indicating an ongoing issue with water flow. 7. ICE or ICY: Potential Freezing Conditions. Possible Causes: Low ambient temperature, improper insulation, or a malfunctioning temperature sensor. 8. COL or COL1: Cool Condition. Possible Causes: Water temperature is too low, and the system is attempting to heat it. 9. Pump Error Codes (e.g., P1, P2, P3): Pump-Related Issues. Possible Causes: Problems with one of the pumps, such as low flow or a malfunction. 10. System Error Codes (e.g., SNS, SN, SNT, etc.): General System Issues - Possible Causes: Various system malfunctions, requiring further inspection. Understanding these error codes is essential for troubleshooting and maintaining your hot tub. If you encounter any of these issues, consult your hot tub manual or contact us on the form below. We specialize in efficient diagnosis and resolution to keep your hot tub in optimal condition.
