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Welcome to the UK's Premier Hot Tub Movers, Maintenance & Repair Experts.
Call us now on 07726 713103.
Recommended yearly service if you intend your spa to be shutdown for winter. From £195 + VAT
Ready for your spa to be taken out of it's winter shutdown & reactivated. From £195 + VAT
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Welcome to South Coast Hot Tubs
Where transparency, efficiency, and integrity shape our approach. Established in 2019, our dynamic team, with over 40 years of combined experience, work diligently to enhance your hot tub experience. See what our customers are saying on Google Reviews and find us on Google Maps.
Why Choose South Coast Hot Tubs?
1) Experience and Expertise: At South Coast Hot Tubs, our dedicated team brings over 40 years of collective experience to the hot tub industry, enabling us to expertly handle repairs across various brands. 2) Comprehensive Services: We go beyond mere repairs. South Coast Hot Tubs offers a holistic solution for all your hot tub needs, encompassing maintenance, installation, disposal, and the provision of top-quality accessories and chemicals. 3) Market Void Fulfillment: Founded to address a market void, we specialize in servicing and repairing all hot tub brands, extending our valuable services to customers whose warranties have expired or who are not having warranties honoured effectively. 4) Core Values: Guided by principles of integrity, honesty, and fairness, South Coast Hot Tubs instills confidence through a commitment to ethical business practices. 5) Customer-Centric Approach: Our emphasis on exceptional customer support and a flexible schedule commitment ensures a positive and personalized experience for every customer. 6) Transparency and Diligence: Priding ourselves on transparency, efficiency, and diligence, South Coast Hot Tubs is dedicated to delivering services of the highest quality. 7) Quality Assurance: Count on us for quality assurance. We exclusively sell the highest quality chemicals, covers, filters, and parts sourced globally, ensuring excellence in every product. 8) Positive Customer Reviews: Our track record of customer satisfaction is reflected in brilliant Google reviews, adding credibility to our commitment to providing exceptional services.
Why have a Full Yearly Service and what is included?
Why Choose the Full Service? The Full Service is the perfect choice for a complete and thorough maintenance of your spa. It covers everything from essential checks and cleanings to system tests, ensuring your spa operates at peak performance. This service is ideal for customers who want to ensure their spa is in the best possible condition and avoid any future issues. Choose the Full Service for a comprehensive approach to spa care that goes beyond just cleaning. Full Service (£295*) - Complete Spa Maintenance Our Full Service provides a thorough check-up and cleaning for your spa, covering all essential areas to ensure everything runs smoothly. This service includes: Bio Film Shock Treatment: A powerful treatment to remove biofilm buildup, ensuring your spa remains hygienic and clean. Component Maintenance & Performance Test: We perform a complete system test to check the performance of all components, ensuring everything is working efficiently. Leak, Pipework & Joint Check: We check all pipes, joints, and connections for leaks and ensure they are properly sealed. Tighten Unions, Inspect & Replace Worn Seals: We inspect and replace any worn seals and tighten unions to prevent leaks and ensure everything is functioning correctly. Check Heater for Blockage & Inspect Element: We check the heater for any blockages and inspect the element for wear to ensure it is operating safely and efficiently. Clean Circ-Pump Head & Check Impeller: The circulation pump head is cleaned and the impeller is checked to maintain proper water flow. Note Spa Issues & Report: A thorough inspection of the spa with a detailed report of any potential issues that may need attention. Remove & Soak Filters in Cartridge Cleaner: We remove and soak your filters in a specialized cartridge cleaner to ensure they are thoroughly cleaned. Jets Checked & Cleaned: We check and clean all jets to ensure proper functioning and water flow. Drain, Clean, Vacuum the Spa: Your spa will be drained, cleaned, and vacuumed to remove all dirt, debris, and water residue. Wet-Vac Jets, Pipework & Filter Plumbing: We use a wet vacuum to clean your jets, pipework, and filter plumbing, removing any trapped water or debris. Clean, Refit, and Treat Cover with UV Protector: We clean and treat your spa cover with UV protection to help prolong its life, ensuring it stays in top condition. Clean Spa Cabinet & Accessories: Your spa’s cabinet and accessories are cleaned to ensure a neat and polished appearance. Refill the Spa with Fresh Water & Refit Filters: We refill your spa with fresh water and refit the cleaned filters, making your spa ready to use. Prime Pumps & Remove Air: We prime the pumps and remove any air from the system to ensure smooth operation. Balance Water Chemistry: We balance your spa's water chemistry to ensure it is safe and comfortable for use. This service ensures your spa is properly maintained, clean, and in excellent working condition. Book the Full Service today to enjoy peace of mind knowing your spa is ready for use.
Why have a Quarterly Refresh Service and what is included?
Why Choose the Quarterly Refresh Service? The Refresh Service is ideal for maintaining your spa with a simple, effective solution that ensures your spa remains in excellent condition. It’s perfect for those times when you need a water changeover but don’t require a full overhaul. This service not only focuses on essential maintenance tasks but also includes a complete water change, ensuring fresh, clean water for your next use. It’s a great choice for those looking to keep their spa running smoothly between full services. Refresh Service (£195*) - Essential Spa Maintenance & Water Changeover Our Refresh Service provides the essential tasks needed to keep your spa in top shape, including a complete water changeover. This service includes: Bio Film Shock Treatment: A treatment to remove biofilm buildup, keeping the water and system hygienic. Remove & Soak Filters in Cartridge Cleaner: Filters are removed and soaked in a special cleaner to maintain their effectiveness. Drain, Clean, and Vacuum the Spa: The spa is completely drained, cleaned, and vacuumed to remove dirt, debris, and water residue. Wet-Vac Jets, Pipework & Filter Plumbing: Jets, pipework, and filter plumbing are vacuumed to remove any trapped water or debris. Clean, Refit, and Treat Cover with UV Protector: The spa cover is cleaned, treated with UV protection, and securely refitted. Clean Spa Cabinet & Accessories: We clean the spa cabinet and accessories to ensure everything looks neat and polished. Refill the Spa with Fresh Water & Refit Filters: Fresh water is added, and the filters are refitted, providing clean, new water for your spa. Prime Pumps & Remove Air: We prime the pumps and remove air from the system, ensuring everything operates smoothly. Balance Water Chemistry: We balance the water chemistry to ensure it is safe and comfortable for use. This service is ideal for those looking to refresh their spa water and keep the system in good condition without the need for a full service. Book the Refresh Service today to keep your spa fresh and ready for use!
Why choose to hibernate your spa and what Is included in the Hibernation Service?
Why Choose the Hibernate Service? The Hibernate Service is the perfect choice for those looking to protect their spa during extended periods of non-use. Unlike regular maintenance services, this package is specifically designed to prepare your spa for winter hibernation. It goes beyond standard cleaning by ensuring all components are properly drained, sealed, and protected from the cold, helping to prevent potential damage. Whether you're away for the season or simply taking a break from your spa, this service provides a thorough, winter-specific care plan that gives you peace of mind. Choose the Hibernate Service for a hassle-free, long-term solution to keeping your spa safe and in optimal condition for when you’re ready to enjoy it again. Hibernate Service (£195*) - Comprehensive Winter Protection for Your Spa Our Hibernate Service is designed to prepare your spa for a period of inactivity, ensuring it is clean, protected, and safely shut down for the season. This service includes: Bio Film Shock Treatment: A powerful treatment to remove biofilm buildup, ensuring your spa remains hygienic and clean during hibernation. Filter Cleaning: We remove and soak your filters in a specialized cartridge cleaner to eliminate dirt and debris, ensuring they're ready for future use. Drain, Clean, and Vacuum the Spa: Your spa will be completely drained, cleaned, and vacuumed to remove all traces of water and dirt. Jet, Pipework, and Plumbing Vacuum: We use a wet vacuum to clean your spa's jets, pipework, and filter plumbing, removing any trapped water to prevent freezing or damage. Cover Cleaning and UV Protection: Your spa cover is thoroughly cleaned, treated with a UV protector to prolong its life, and securely refitted. Component Drainage: We ensure all internal components are properly drained to avoid damage during colder months. Filter Rinse and Drying: Filters are carefully rinsed and left to dry, ready for use when your spa is reactivated. Plastic Wrapping for Winter: To shield your spa from the elements, we wrap it securely in protective plastic. Safe Power Down: We safely shut down your spa by turning off the isolator, ensuring it’s ready for hibernation.
When to reactivate your spa and what is included in the Activation Service?
Why Choose the Activate Service? The Activate Service is the ideal choice for bringing your spa back to life after a short period of inactivity, such as after our Hibernate Service. It ensures that everything is reactivated, tested, and ready for use. This service is not suitable for long-term inactive spas but is perfect for spas that have been prepared for hibernation and need reactivation before use. It covers essential checks and adjustments to ensure smooth operation and restore the spa to optimal performance after a winter shutdown. Activate Service (£195*) - Reactivate Your Spa After Short Inactivity Our Activate Service is designed for reactivating spas after a short break or winter shutdown, particularly following the Hibernate Service. This service ensures that everything is rechecked and ready for immediate use. It includes: Component Maintenance & Performance Test: We test all spa components to ensure they are functioning properly and efficiently after the hibernation period. Leak, Pipework & Joint Check: All pipes, joints, and connections are checked for leaks, and any necessary resealing is performed to prevent future issues. Tighten Unions, Inspect & Replace Worn Seals: We inspect, tighten, and replace any worn seals to prevent leaks and ensure everything is working smoothly. Check Heater for Blockage & Inspect Element: The heater is checked for blockages, and the element is inspected to ensure optimal heating performance. Clean Circ-Pump Head & Check Impeller: We clean the circulation pump head and check the impeller for any debris or wear to maintain proper circulation. Note Spa Issues & Report: A thorough inspection is performed, and any issues are noted, with a detailed report provided. Jets Checked & Cleaned: Jets are checked and cleaned to ensure they are operating correctly and water flow is optimal. Clean, Refit, and Treat Cover with UV Protector: We clean and treat your spa cover with UV protection to ensure it stays in good condition, and refit it securely. Clean Spa Cabinet & Accessories: The spa cabinet and accessories are cleaned to ensure a neat, polished appearance. Refill the Spa with Fresh Water & Refit Filters: Fresh water is added, and the filters are refitted, preparing the spa for use. Prime Pumps & Remove Air: We prime the pumps and remove air from the system to ensure smooth, continuous operation. Balance Water Chemistry: We balance the water chemistry to make sure it’s safe and comfortable for use. This service is perfect for spas that have been hibernated for a short period. It restores the spa to peak functionality, ensuring it’s ready to use again. The Activate Service is not suitable for spas that have been inactive for an extended period. Book the Activate Service today to bring your spa back to life after short-term hibernation!
Why choose to revitalise your spa and what is included in the Revitalise Service?
Why Choose the Revitalise Service? The Revitalise Service is designed for spas that have been neglected or left unused for an extended period. It offers a comprehensive restoration, including deep cleaning, system checks, and performance optimization. With four tasks done twice, this service ensures every detail is thoroughly addressed, restoring your spa to its optimal condition. Revitalise Service (£455**) - Intensive Restoration for Neglected Spas Our Revitalise Service includes a complete overhaul of your spa. The service includes: Bio Film Shock Treatment (Done Twice): A thorough treatment to eliminate biofilm buildup in the system, ensuring it’s hygienic and ready for use. Component Maintenance & Performance Test: We perform a full system test to ensure all components are working correctly and efficiently. Leak, Pipework & Joint Check: We inspect all pipes, joints, and connections for leaks and reseal them where necessary. Tighten Unions, Inspect & Replace Worn Seals: We inspect and replace any worn seals and tighten unions to ensure everything is secure and leak-free. Check Heater for Blockage & Inspect Element: We check the heater for blockages and inspect the heating element to ensure it’s functioning properly. Clean Circ-Pump Head & Check Impeller: The circulation pump head is cleaned, and the impeller is checked for any debris to ensure smooth operation. Note Spa Issues & Report: A detailed inspection is conducted, and a report is provided on any issues requiring further attention. Remove & Soak Filters in Cartridge Cleaner: Filters are removed and soaked in a special cartridge cleaner to restore their filtration efficiency. Jets Checked & Cleaned: Jets are cleaned and checked for blockages to ensure optimal water flow and performance. Drain, Clean, Vacuum the Spa (Done Twice): The spa is drained, cleaned, and vacuumed to remove all dirt and water residue. This process is repeated for complete cleanliness. Wet-Vac Jets, Pipework & Filter Plumbing (Done Twice): Jets, pipework, and filter plumbing are vacuumed to remove any trapped water or debris, and this process is repeated for thorough cleaning. Clean, Refit, and Treat Cover with UV Protector: The spa cover is cleaned, treated with UV protection, and refitted to ensure it remains in good condition. Clean Spa Cabinet & Accessories: The spa cabinet and accessories are cleaned to restore their appearance and ensure everything is neat and polished. Refill the Spa with Fresh Water & Refit Filters (Done Twice): The spa is refilled with fresh water, and filters are refitted. This process is repeated for added care. Prime Pumps & Remove Air: We prime the pumps and remove air from the system to ensure smooth operation once the spa is filled. Balance Water Chemistry: We balance the water chemistry to ensure it is safe, comfortable, and ready for use. Key Tasks Done Twice: Bio Film Shock Treatment Drain, Clean, Vacuum the Spa Wet-Vac Jets, Pipework & Filter Plumbing Refill the Spa with Fresh Water & Refit Filters The Revitalise Service is perfect for spas that need a thorough restoration after a period of neglect. With four tasks performed twice for extra thoroughness, this service ensures your spa is fully restored and ready for use. Book the Revitalise Service today for the ultimate spa rejuvenation!
What Will It Cost To Service My Hot Tub?
1. Full Service (£295 + VAT) A comprehensive check-up for your spa to ensure everything is working as it should. This service includes essential maintenance, performance testing, and system cleaning to keep your spa running smoothly. Ideal for regular upkeep. 2. Refresh Service (£195 + VAT) Perfect for regular maintenance or when you need to refresh the water and clean key components of your spa. This service focuses on keeping everything in top condition and includes a thorough cleaning and water balancing. 3. Hibernate Service (£195 + VAT) Designed to prepare your spa for long-term inactivity, such as winter storage. This service ensures your spa is properly cleaned, drained, and protected, ready for safe storage until it’s needed again. 4. Activate Service (£195 + VAT) When bringing your spa back to life after a period of inactivity, this service ensures everything is reactivated and functioning properly. It includes system checks, water refill, and performance testing to get your spa ready for use. 5. Revitalise Service (£455 + VAT) This service is ideal for spas that have been neglected and need a thorough overhaul. It focuses on deep cleaning, performance checks, and restoring the spa to optimal condition, with extra attention to ensure all systems are functioning like new. Extra Costs: i) Travel Charges: Our prices include travel up to 40 miles each way from our BH8 base. Beyond 80 miles, a £1 per mile charge applies. ii) Repair Area: Services are generally provided within Dorset, Hampshire, and Wiltshire. We extend up to a 100-mile round trip, with exceptions available upon discussion. iii) Additional Labour Rate: Any work outside the service package is charged at £65 per hour + VAT. Labour is rounded up to the nearest 15 minutes. Minor repairs like fixing leaks or replacing seals may be included at the discretion of the engineer.
